![]() ![]() Material requirements: Usability study script, observer guide worksheet, SUS survey sheets.Personnel needs: 1 moderator, 1 observer.Wrap up interview & SUS survey: 20 minutes.Desired number of participants: (Option 1) 10-14 (Option 2) 5-7.To measure this improvement, I analyzed the following customer data points from both studies, side by side: task completion, time to completion, delta between the user’s estimate and the ideal (defined by the lowest cost pricing strategy to achieve the architecture solution), and our users’ overall qualitative feedback, including impressions, expectations, and feelings about the two experiences. Following the benchmark study, I conducted the same test with our users on the re-designed tool to evaluate its capacity to meet customer needs, address known frustrations, and surpass expectations for ease of use, flexibility, scalability, and speed. I conducted a usability test with our basic and advanced users on the current Calculator to establish the baseline for design improvement. Discoverability & understanding of service configuration, pricing content, and accessibility of supporting information. ![]() Observe User experience with unbiased re-designed features.Our research will determine how effective the re-designed tool to help our customers: The purpose of this study is to expose any fatal flaws to the revamped product design prior to MVP launch. From a potential customer who is just starting their evaluation to a seasoned professional who has deep understanding of AWS, estimates can be as simple as a single EC2 instance or as complex as dozens of services configured in multiple regions. ![]() The AWS Pricing Calculator is a tool to help current and potential customers estimate the price of AWS. ![]()
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